Booksellers using Snapplify for hardcopy fulfilment can manage and view their hardcopy orders directly in Origin. All paid hardcopy orders made on Snapplify are listed in the Orders section of Origin.
Access Origin to View Orders
To view hardcopy orders:
Go to origin.snapplify.com.
Sign in using your Snapplify username and password.
In the Finance section on the left-hand menu, select Order.
View All Orders
You’ll see a list of all hardcopy orders with the following details:
| Column | Description |
|---|---|
| Reference | Unique reference number for the order |
| User | Student's username |
| Customer | Institution name |
| Payment State | Whether the order is paid |
| Shipping Status | Status of order shipping |
| Quantity | Number of items in the order |
| Shipping Amount | Cost of shipping |
| Total | Total order amount |
| Date | Order completion date |
Search for Orders
Use the Advanced search options on the right to refine your results.
- Search by reference: Enter the order reference.
Search by customer: Enter the institution name.
Search by date range: Select a start and end date.
Click Search after entering your criteria.
Export Orders
Select the order you would like to export, or choose multiple specific orders if required. The export will download as a CSV file, which you can open or convert in Excel.
View an Order
Click the order Reference in the list to open its details.
You will see:
User Details: Student name, email, grade, and mobile number.
- Family Details: Contact details of guardians who placed the order.
- Customer: Institution name.
- Order Summary: Payment and shipping details from the list view.
- Delivery Address: Where the order will be delivered.
Products: List of order items, each with a unique identifier (e.g.,
1Y6KYKYIQI-2).
All hardcopy order notifications are also sent to the registered bookseller email address.
The order data in Origin should match the notification email. If you don’t see an order listed, contact marketplace@snapplify.com for assistance.
