This article is for Snapplify hardcopy fulfillment booksellers with the FINANCE role. Refer to Understanding Origin user roles.
Orders in Origin
Snapplify hardcopy fulfillment booksellers can view hardcopy orders in Origin>Order. All PAID hardcopy orders that are purchased on Snapplify are available in Origin.
To view the orders you will need to sign into Origin:
- Navigate to origin.snapplify.com and sign in with your registered Snapplify username and password.
- On the left hand side in the Finance section you will select Order.
View all Orders
In the list view all the order items will display by:
|The unique reference of the order
|The student username
|The institution name
|Payment status of the order
|Shipping status of the order
|Number of items on the order
|The cost of the shipping paid
|The total amount of the order
|The date the order was completed
Search for specific orders by refining the search
Search by reference
Click on Advanced on the far right hand side, type in the reference and click Search
Search by Customer
Click on Advanced on the far right hand side, type in the Customer name and click Search.
Search by date range
Click on Advanced on the right hand side, select the Start Date and End date and click Search.
Select the order you would like to export or select specific orders if required. The export will download as a CSV that you can convert to Excel. The export will include all the fields mentioned above, and the product notes on order items.
To view an Order
Click on the reference in blue and the order will open
View of an Order
On the right hand side you will see the user details such as the Student Name, email address, Grade and Mobile number.
Below the User Details you will see the Family Details which is the contact Information of the guardians who made the purchase
Further below you will see the Customer which is the name of the institution
In the top of the Order section you will see all the order information you would have seen in the list view.
Below this section you will see the Delivery Address
- Scroll down to Products where you will see the order items on the order.
- Each order item has a unique identifier (eg. 1Y6KYKYIQI-2 and 1Y6KYKYIQI-1)
Please note that all hardcopy orders are sent to the relevant bookseller's email address, and all hardcopy orders in Origin must match the hardcopy order notification sent via email.
If orders do not show please reach out to email@example.com.