To make sure your customers know how to access their books, we’ve written up a short draft email that explains how customers can download the content they've purchased.
All you need to do is copy and paste the text below, tweak any relevant information, then send it to your customers.
Email Subject: How to access your ebook
Dear [Customer Name],
We're committed to providing you with top-quality books and a rewarding reading experience. Partnering with Snapplify, we ensure easy access to your books, wherever you are.
Steps to Redeem Your Voucher:
- Have your unique voucher code ready.
- Visit redeem.snapplify.com.
- Follow the on-screen steps to access your books.
For help, email the Snapplify Customer Service Team at [email protected].
Regards,
[Your Name]
Need help? Use the live chat in the bottom right-hand corner of your screen or email us at [email protected].
