To make sure your customers know how to access their books, we’ve written up a short draft email that explains how customers can download the content they've purchased.

All you need to do is copy and paste the text below, tweak any relevant information, then send it to your customers.

Email Subject: How to access your ebook

Dear [customer name],

We're committed to providing you with top-quality books and a rewarding reading experience. We're proud to partner with Snapplify to make it as easy as possible for you to start reading your books, wherever you are.

When you purchase books from us, you'll be issued a product voucher with your unique voucher code. You'll need to redeem the voucher in order to gain access to the associated titles.

To redeem your voucher, make sure you have your voucher code handy. Navigate to and follow the steps outlined here to access your books.

If you have any questions or need help, do not hesitate to get in touch with the Snapplify Customer Service Team. You can email them at


[Your name]

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