Booksellers using Origin can efficiently manage hardcopy orders by updating shipping statuses and adding product notes to order items. Follow the steps below to keep your orders accurate and up to date.
Access Your Orders
- Go to origin.snapplify.com
- Sign in with your Snapplify username and password
- In the left menu under Finance, click Orders
Updating the Shipping Status
You can update the status of an order to reflect its current stage.
Status | When to Use |
|---|---|
Snapplify | Default status before the bookseller confirms the order |
With bookseller | When the hardcopy order has been sent to the bookseller |
Partially delivered | If only some books in the order have been delivered |
Delivered | When all books in the order have been delivered to the customer |
Updating the Shipping Status
- Find the order you want to update. If you need help, see Viewing Your Hardcopy Orders in Origin.
- Select the order reference to open its details
- At the top of the order view, click Add Shipping Status
- Choose the correct shipping status from the list
- Select Add to apply
Tip: You can also update the status from the Shipping section on the right side of the order view.
Add Notes to Order Items
Use notes to add important details about specific items in your orders.
Add a Note to a Single Item
Click the order reference to open the order
Tick the checkbox for the item you want to update
Click Add Product Note
Type the product note
Set Bulk Update to No
Select Add
Add a Note to Multiple Items in One Order
Tick the checkboxes next to the specific items you want to update in the order
Enter your product note
Click Add to apply the note to all selected items in the same order
Set Bulk Update to No
- Select Add to apply the note only to the selected items
Bulk Update Notes for the Same ISBN Across Multiple Orders
Tick the checkbox next to the relevant product item
Set Bulk Update to Yes
Enter your product note
Click Add to apply the note to all items with the same ISBN across all orders
Important: Enabling Bulk Update (Yes) will apply the note to all order items with the same ISBN across every order in your account.
Need help? If you have any issues with managing hardcopy orders, please contact our Marketplace team at marketplace@snapplify.com.
