Snapplify hardcopy fulfillment booksellers can manage their hardcopy orders by updating the shipping status of orders and adding delivery and stock availability notes on order items in Origin > Orders.
To access the order items you will need to sign in to Origin
- Navigate to origin.snapplify.com and sign in with your Snapplify username and password
- On the left below the Finance section click on Order.
Update a Shipping Status
Search for the relevant reference of the order you would like to update shipping status of. Refer to Viewing your hardcopy orders in Origin.
| Shipping Status | Shipping Status meaning |
| Snapplify | The default status prior to the order confirmation being sent to the bookseller |
| With bookseller | Hardcopy order email notification sent to bookseller |
| Partially delivered | Not all books were delivered to customer |
| Delivered | All books are delivered to the customer |
- Select on the Reference of the order
- Click on Add Shipping Status above, next to Export
- Select the correct and appropriate shipping status
- Click Add to save the shipping status
The shipping status can be updated in the view of each order as well.
- Click on the Reference of the order
- On the right hand side under Shipping select the correct and appropriate shipping status
Adding notes to an order item
Search for the relevant reference of the order you would like to add a note to. Refer to Viewing your hardcopy orders in Origin.
- Click on the Reference of the order
- Once the order has opened scroll down to Products
Add a note to a single order item
- Click on the tick box next to the order item you would like to add a note to
- Then click on Add Product Note
- Type in the product note to display the latest update
- Select No below Bulk Update to add a single product note and then click Add
Add the same note to multiple order items on the same order
- Click on the tick box next to each order item you would like to add a note to
- Select No below Bulk Update to add a product note to multiple order items on the same order and then click Add
Bulk update a note to a specific title with the same ISBN across multiple order items
- Click on the tick box next to the order item you would like to add a note to
- Select Yes below Bulk Update to add the product note to all order items with the same ISBN and then click Add.
Selecting Yes to bulk update a product note will immediately add the product note to all order items with the same ISBN across multiple orders.
Please note that all hardcopy orders are sent to the relevant bookseller's email address, and all hardcopy orders in Origin must match the hardcopy order notifications sent via email. Contact [email protected] for assistance.
