You can add new users to your Origin organisation to give them access to your tools and services. This article explains how to create new user accounts and update existing roles.


Before you begin

  • Ensure you have admin access in Origin. Refer to Understanding Origin User Roles
  • Make sure the user's email address is unique and active.
  • New users won't receive an automatic email notification — you'll need to inform them manually.


Adding Users

1. Log into origin.snapplify.com

2. Select the settings icon in the top right corner to open the admin panel 

 Top-right navigation icons showing a gear icon for settings, a grid icon for apps or menu, and a circular user profile image.


3. Open Users List


Navigation panel showing "Admin" as the main section with a green gear icon, and "User" as a subsection with a user icon.


4. When creating a new user, ensure the Username is unique and you've selected a strong password
Create User form with input fields for Username, Password, Email, First Name, and Last Name. Two buttons are shown at the bottom: Cancel and Save.

5. Complete the form and click on save. 


6. Notify the new user of the new username and password you've created.

Updating Roles

1. Click on + Add/Remove 


Origin Roles section showing two assigned roles: Admin with a gear icon, and Marketplace with a storefront icon. Below is an Add/Remove button to modify roles.


2. Select the relevant user role for this user and Save.

If you’re not sure which role to assign, see Understanding Origin user roles.


For assistance please contact marketplace@snapplify.com.